When we launched SecureSysCom in 2006, we knew what obstacle we were trying to solve . . . our mission was to deliver "big business" telecommunications services to small business customers.

We bet properly that this entrepreneurial class of customers, like large businesses, would embrace productivity-enhancing applications creating a need for more bandwidth. And we knew that they would seek a simple, integrated package of communications services from one provider with one bill and that it had to be affordable and easy to use.

We also knew that the technological, operational and financial infrastructures of the traditional telecom service providers were built to solve a different problem (voice replacement) from a different era. So we created a new network, using advanced, next-generation technology and software-based architecture that delivers converged voice and data applications over a single platform. By providing both services over the same network, we've been able to dramatically reduce what it costs for us to provide these services.

And we take those savings and reinvest them into the areas that speak to our customers:

• Revolutionary Services and Applications
• Reasonable Pricing
• Consultative Selling
• Short  Installation Timeframes
• One Simple Monthly Bill
• Online Access to Account Tools To  Manage Service

As a result, SecureSysCom enjoys a very high customer retention rate.